1. Overview
This Privacy Policy explains how Flappy ("we", "our", or "us") handles information when you use our app, website, services, and related features (collectively, the "Service").
By using Flappy, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We May Collect
Depending on how you use the Service, we may collect:
- Account or support information you choose to provide, such as your email address or messages sent to our support team.
- Device and technical information, such as device type, operating system, app version, language settings, approximate region, and diagnostic data.
- Usage information needed to operate and improve the Service, such as connection status, feature interactions, crash reports, and performance measurements.
- Payment or subscription status information when purchases are processed through an app store or payment provider.
3. VPN Service Data
Flappy is designed to provide VPN-related functionality. To deliver the Service, some technical connection data may be processed temporarily, such as server selection, session timestamps, connection state, bandwidth volume, or error logs.
We do not intentionally collect the content of your internet traffic, the websites you visit, or the communications you send through the VPN connection.
4. How We Use Information
We may use information to:
- Provide, maintain, secure, and troubleshoot the Service.
- Process subscriptions, purchases, refunds, and account support.
- Improve reliability, performance, design, and user experience.
- Respond to questions, requests, and support messages.
- Detect, prevent, and address abuse, fraud, or security issues.
- Comply with legal obligations and enforce applicable terms.
5. Third-Party Services
We may use third-party service providers for hosting, analytics, crash reporting, payments, customer support, and infrastructure operations. These providers may process information on our behalf only as needed to provide their services.
App store operators and payment providers may handle purchases and subscriptions under their own privacy policies.
6. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your information. You may also contact us to ask questions about your information or to request assistance.
9. Children's Privacy
Flappy is not directed to children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. International Transfers
Information may be processed in countries or regions other than where you live. Where required, we take steps designed to protect information in accordance with applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and may provide additional notice where appropriate.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at support@flappyapp.space.